Quality Assurance Roles and Responsibilities

The QA Management Team has responsibility, amongst other things, for the oversight of all matters pertaining to quality assurance such as the development of new policies and procedures, programme development, delivery, assessment and review, and other issues pertaining to the quality of programmes, both accredited and unaccredited which are delivered in the ETB, across all centres.

All FET centre/service managers report directly to the FET Director, and are supported in managing the quality of education and training by the DDLETB QA Development Officer. In most centres, a named person will have responsibility for managing assessments.

All centres delivering QQI assessments operate Internal Verification/External Authentication (IV/EA) processes, and have Results Approval Panels (RAPs) which review the results of the IV/EA processes, and address any quality assurance issues which may have arisen in the course of the assessment process.

Further Education Service

In dedicated FE colleges, final, centre-level responsibility for quality resides with the principal, supported by the deputy principal. In dual provision schools, consisting of a co-located further education centre and secondary school, the further education element is managed by the further education coordinator (or a similar role), who reports to the school principal. Thereafter, in both further education colleges and further education centres, department heads or course coordinators have day-to-day responsibility for the running of the courses, which are delivered by teachers who are subject matter experts. ETB-level oversight of QQI delivery is managed through a review of certification rates and EA/RAP processes as reported by the QA Development Officer to the QA Management Team.

Training Centres

Training centres are run by training centre managers, supported by assistant managers. Day-to day responsibility for assessments and monitoring lies with the Training Standards Officer (TSO), supported by an Assistant Training Standards Officer (ATSO). The TSO reports directly to the Training Centre Manager. Training centres deliver courses leading to QQI certification, as well as extensively delivering courses leading to non-QQI certification. All contracted trainers who deliver courses for the training centres do so under the Transitional Quality Assurance System (TQAS), and contracted trainers are monitored on a monthly basis. All results are submitted to QQI through the training centres, following the EA/RAP processes. ETB-level oversight of QQI delivery is managed through review of certification rates and EA/RAP processes as reported by the QA Development Officer to the QA Management Team.

Adult Education Service

Each of the Adult Education Services (AES) is led by an Adult Education Officer, who has responsibility for a number of adult education centres in their area, and is supported by area coordinators. Adult Literacy Organisers, and Community Education Facilitators have responsibility for the classes within their own services. Other programmes, such as VTOS, BTEI, Skills for Work or ESOL, may be managed by programme coordinators who have responsibility for the day-to-day running of the courses which are delivered by teachers/adult educators. ETB-level oversight of QQI delivery is managed through review of certification rates and EA/RAP processes as reported by the QA Development Officer to the QA Management Team.

Youthreach

The Regional Coordinator has overall responsibility for all 11 Youthreach centres, and each one is run by a Youthreach Coordinator who has the day-to-day responsibility for the programme. ETB-level oversight of QQI delivery is managed through review of certification rates and EA/RAP processes as reported by the QA Development Officer to the QA Management Team.

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